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Home » In Business » Customer satisfaction the goal for New Belgrave Motors

Customer satisfaction the goal for New Belgrave Motors

New Belgrave Motors are reliable, experienced and always go the extra mile.

Owners and dynamic duo Shane and Cindy Taylor say safety is the number one priority.

“We keep our customers and their families safe in roadworthy, reliable cars,” they said.

Bringing bountiful experience to the job, no vehicle is too big or small, and extensive service options are available for all kinds of cars and 4WDs.

Licensed Vehicle Testers for Vic Roads (RWCs) and VACC-approved repairers, New Belgrave Motors also has two courtesy cars that can be reserved free of charge when booking a service.

Founded in the ’90s, Shane has been with New Belgrave since 1998 and enjoys working on older vehicles.

Sharing his passion, Cindy said many mechanics shy away from older cars.

“We love them!” she said.

Cindy started with New Belgrave in 2007, doing the books on the weekends and the pair bought the business in 2010, relocating from Belgrave to Ferntree Gully in 2018.

“Nearly all of our amazing customers still travel down the hill to see us for their servicing and repairs, and we are so very grateful for this support,” Cindy said.

Thoughtful touches like iconic lolly bags for the ride home and key rings with bottle openers highlight the team’s commitment to customer satisfaction.

The team will keep you updated via phone calls and texts, and there’s a comfy couch, coffee machine and free wifi.

Trading hours are 8am – 5pm Monday to Friday, with an RDO every third Monday.

Pop in today and meet the crew at 19 Kevin Avenue, Ferntree Gully.

Book now and get a free quote on 03 9125 6362.

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